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Typhoon 8 and Typhoon 16 Retrofit Notice
October 31, 2002
Hitachi Printing Solutions, Inc., recently learned from Xerox International
Partners (XIP) about a defect in one of its printing modules that
was designed and manufactured by Fuji Xerox Co. Ltd, and sold by
Hitachi Printing Solutions America, Inc. (formerly Dataproducts).
These printers were sold between 1994 and 1998 as the Dataproducts
Typhoon 8 and the Dataproducts
Typhoon 16 desktop printers.
Hitachi Printing Solutions America, Inc., would like to notify
resellers and customers that there is a remote possibility of overheating
in these models. In two instances in Japan the overheating resulted
in the unit catching on fire. Hitachi Printing Solutions America
will replace specific parts
in these laser printers free of charge upon customer request. If
you have one of these models please follow the following steps:
We highly recommend that for your safety, you should immediately
take the following measures to reduce any chance of overheating:
- Power off the machines when they are not in use.
- Ensure that the “power save” mode is enabled until
you receive replacement parts. (Fuser timeout setting should not
- Fill out the information
form to replace specific parts free of charge .
Hitachi Printing Solutions America sincerely apologizes for any
inconvenience that this may cause. If you need to contact us directly
please email us at: [email protected]
and someone will get back to you, or call 1-800-240-5497